03/07/2023 | Support Board | V 3.6.0
SecurityWe have implemented an IP ban to prevent brute force attacks resulting from multiple login attempts.
SecurityWe have implemented an XSS injection protection for the admin login area.
SecurityWhenever the password for an admin or agent is changed, all active sessions are automatically logged out when sensitive operations are executed.
SecurityWe incorporated supplementary security measures of lesser significance.
BugFixed bug related to articles saving for large amount of articles.
BugFixed bug related to the admin setting 'Order conversations by date'.
BugFixed bug related to missing breaklines in privacy message.
BugFixed bug related to email piping.
BugFixed bug related to users exporting.
BugFixed bug related to the logout from admin area.
BugFixed bug related to empty conversation messages in email notifcations.
New featureOption to send email notifications via cron job.
New featureAudio player.
New featureOption to open an article category by URL.
OptimizationThe frequency and accuracy of offline messages have been enhanced significantly.
OptimizationImproved front end translations and language detection.
OptimizationImproved for Smart Reply feature.
OptimizationRich messages texts are now translated automatically.
ApiNew PHP API function 'sb_file_delete()'.
ApiNew WEB AND AJAX API function 'delete-file'.
