Hesk is PHP Help Desk Software that runs with a MySQL database. It allows you to setup a web based ticket support system (helpdesk) for your website. Once the Help Desk Software is installed your customers will be able to submit support tickets and staff will have an easy-to-use web interface to manage customer support requests.
- Based on HESK 2.
- Mobile-friendly user interface.
- Actively developed.
Changelog:
* updates for PHP 8.1 depreciated functionality
* fix: long URL addresses stretch the ticket window
* fix: status selection in ticket export form not working under certain conditions
* fix: missing array key 'time_worked' in email to ticket function reply notification
* fix: user setting for overdue ticket notifications not always respected
* fix: using "Submit as Resolved" doesn't update "closed at" date
* fix: forgot ticket ID modal close button not working on small screens
* updated HTMLPurifier to 4.14.0
* updated TinyMCE to 5.10.2
